HTTP 402: Payment Required

A HTTP 402 response indicates an account is behind on payments. All requests to Solr will return the following message:

{ "code": 402, "message": "Cluster has been disabled due to non-payment. Please update billing info or contact support@websolr.com for further details." }

The index cannot be used until an overdue payment is successfully processed. If an account remains in an unpaid state for more than a week, it will be destroyed and any active indices will be terminated and all data destroyed.

If you’ve updated the account’s billing information and confirmed that the credit card on file is working, please contact us and let us know that this response still persists.